Maldron Hotel Manchester City Centre

Where to begin? Firstly, we want to express our immense gratitude to Meriem for considering all the requirements my friend and I had regarding our room. Her professionalism and dedication to the hotel's clientele significantly contributed to making our stay at the Maldron exhilarating, largely due to her attentive care. The room, remarkably spacious and situated on the hotel's top floor with an impressive city view, was an absolute delight. Its impeccable cleanliness and regular upkeep speak volumes about the remarkable work of the housekeeping staff. Speaking of our excellent stay at the Maldron, it would be incomplete without praising the exceptional professionalism and thoughtful demeanor of Anthony. His presence filled with kindness, warm welcome, and rare elegance in the hospitality industry left an indelible mark on our stay. Every interaction with him was a paragon of exemplary service, combining both a deep knowledge of his profession and an authenticity that deeply resonated with us. His commitment to the excellence of customer service is admirable and undeniably elevated our experience to an exceptional level. A huge thank you to Anthony for making our stay so memorable and rewarding. Finally, a huge thank you to Zac, whose exemplary courtesy, affable politeness, and knack for conversation transformed our moments at the bar into unforgettable experiences. His ability to create a relaxed atmosphere while delivering sumptuous cocktails was simply remarkable. Every interaction with Zac was more than just a service: it was an engaging and enriching experience. His kindness and welcoming nature were key elements that added a special touch to our stay. A sincere thank you to Zac for making our evenings at the bar so enjoyable and memorable. In conclusion, our renewed love for Manchester, for the second time, is largely because we knew that at the end of our days of exploration (or parties!

Location was brilliant, was close enough to go out and yet in a location not to be disturbed when sleeping. Breakfast was lovely and there was plenty of choices. The staff were so friendly, helpful and went above and beyond. I have to give a special mention to Luca in reception and Joe at the bar. They were so friendly to us and so helpful. Luca is a breath of fresh air and as a first point of contact all.I can say is that your hotel is so so lucky, she's genuinely a really lovely person, full of smiles and help, makes a massive difference. Joe was again so friendly, sound young lad, my son is a massive football fan and was great that Joe was so approachable and engaging. The hotel was clean, nice vibe in the bar and that's alot down to how staff are. Thanks so much for a really enjoyable stay

The staff are very friendly and approachable. They are prompt when helping answering my quires and helpful during my checkout. The room was clean and tidy with all the amenities you'd expect. The breakfast was fine with a good selection of things to choose from. Finally, the location was excellent, with it being close to the train station for easy travel across the town. Overall, my stay was great.

Being disabled I had requested a room near a lift. I was amazed and relieved that reception gave me a room to fill in advising me what to do in the event of a fire. I must add that this is the first time I’ve been presented with a form like this and I’d like it put on record that this hotel group obviously take its health and safety of its guests and staff very seriously. Well done Maldron group! At breakfast there was a team member who offered to collect my choice of food,coffee, juice and toast. The same guy was vey attentive and returned to see if I needed a refill of coffee and juice. Later while waiting for a taxi the same gentleman who was now behind the bar asked if he could get me a coffee or a glass of water. When I said I was waiting for a taxi he offered to keep an eye out for the taxi. Outstanding customer service Maldron!

Location perfect for the Palace Theatre and Oxford Rd station (2-3min walk round the corner). 10min walk down main road to Alberts Schloss/Dirty Martini etc. Staff very friendly and helpful. Modern, clean and comfortable. Excellent value, especially if parking a car overnight aswell and given it was boxing day. Complimentary bottles of water/biscuits were a lovely touch and appreciated following morning. This will definitely be my go-to if i need to stay in Manchester again.